Incredible Connection Head Office
Incredible Connection is part of Connection Group Holdings Limited, which is a wholly owned subsidiary of the JD Group Limited. As a technology category specialist retailer, we focus on bringing technology solutions to life. We have the widest range of leading national and international brands and work hard at supplying products that, while pushing the technology boundaries, make a practical difference in your home or business environment. We differentiate ourselves on the basis of exclusive and innovative products, technical expertise, the provision of excellent customer service and support. Our mission is to distribute a comprehensive range of technology and related products to customers for all their technological needs. The achievement of superior customer satisfaction levels remains a cornerstone of Incredible Connections business philosophy. Incredible Connection has created a destination store: the designer computer retail store, where you will find global products backed up by exceptional service and after sales support. Our in-store Technical Centres provide expert advice as well as assistance with installations, upgrades and technical repairs. We have one of the best repair turn-around times in the country and now offer a data recovery service. If we are unable to recover your data, there is no charge. Whether you are setting up a small business or just want advice, Incredible Connection is your personal gateway, making technology completely and easily accessible. Incredible Connection, where technology and humanity meet.
Listing Details
Address
The Oaks,6 Mellis Road,Rivonia,Johannesburg,Gauteng 2128, Gauteng, South Africa
Telephone
112588300
Website
Map
by
Nonkululeko
Pending claim
Terrible experience from Incredible connections Clearwater branch especially from management. I have incredible finance which I currently cannot afford to pay due to my recent retrenchment from work. I submitted my documents at Clearwater and have been following up however up to date I still have no feedback. Every time I call in, I speak to a different manager with the same slogan “I will call you back” This is really frustrating, why do we opt and pay for services that can not be fulfilled at our point of need? When we sign contracts we are convinced to take insurance for unforeseen circumstances however there is no one showing seriousness in resolving the issue. by
Sonja van Eck
Very poor
Very very bad service from Incredible connection Baywest, Gqeberha.I purchased a PS 4 bundle (console,extra control and 2 games) on laybye at the end of April 2023.
On Wednesday 2023/07/05, I went to the store to settle my laybye,only to be told by that they sold my merchandise. "But she will order".
On Thursday 2023/07/06, my husband went back to the store, only to wait 40 minutes for "Danelle" to show her face. She then only gave him the PS 4 console and control which was in the box. I phoned "Danelle" on Thursday at 17:00 and was put on hold for almost 5 minutes just to be told she will phone me back which never happened.
On Friday 2023/07/07 my husband went back to the store and spoke to "Ern**t" who informed him that they had every right to sell the merchandise. My question is, what gives incredible connection any right sell my goods when I have been paying every month????
It has been shocking to say the least and while all this was going on, my daughter was waiting patiently at home for her birthday gift.