Clicks Olivedale
At Clicks we go out of our way to source products that will enhance your lifestyle. Thats why we are constantly looking for brands, nationally and internationally, that measure up to our strict requirements of cutting-edge technology, superior quality and exceptional value. Today our Clicks Private Label and Exclusive brands include an extensive range of products, which add quality and value to every area of your life ... Products Include: Health Products, Beauty Products, Lifestyle Products, Skincare Products , Fragrances, Appliances, Cosmetics, Toiletries, Pharmacy, Prescription Medication Products to set you and your world apart ... exclusively available at Clicks.Beauty,Health,Clicks Home is an extensive range of eclectic and functional products, each carefully selected and tested for their aesthetic and functional appeal. Our products are extremely affordable, giving customers the ability to create their own individual space at home. Some products may be seasonal but timeless favourites become standard ranges over time. Available at all stores.Clicks Group is a health and beauty focused retail and supply group which has been listed on the JSE Limited since 1996, in the Food and Drug Retailers sector. Through market-leading retail brands Clicks, Musica and The Body Shop, the group has 590 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has the largest retail pharmacy chain with 283 in-store dispensaries, as well as a direct-to-patient courier pharmacy service, Clicks Direct Medicines. Clicks was conceived as a drugstore in 1968 by entrepreneurial retailer, Jack Goldin, but legislation at the time prevented corporate ownership of pharmacies in South Africa. Legislation changed in 2003 to allow corporate pharmacy ownership and the first Clicks pharmacy opened in March 2004. Clicks also has one of the largest loyalty programmes in South Africa with over 3.4 million active ClubCard members. United Pharmaceutical Distributors (UPD) is South Africa?
Listing Details
Address
Shop 14 Olivedale All Saints Shopping Centre Windsor Way, Gauteng, South Africa
Telephone
114627114
Website
Tags
Map
by
Kay
One rotten potato spoils the whole bag
I'd like to say 1st of all,Clicks is my go to store however, the Clicks by Olivedale is really giving Clicks a bad reputation. 23 Dec 2023, when my son was discharged from olivedale clinic, I went straight to Clicks ro purchase a Humidifier for him, a very nice gentleman assisted me. Now August 2024 the Humidifier stopped working, this has a 12 months warranty. Decided to take it back to Clicks, I realized since I didn't have the slip,i have the electronic bank statement which shows I purchased something on the 23rd Dec 2023, I got to the store,explained my situation to the lady, that yes I don't have the receipt but I do have the bank statement.She didn't even bother to have a look or try to check from system that the bar code from the packaging was checked out from there. Immediately cos there was no receipt she just dismissed me in the most rudest manner. I had my kids there so I Immediately left as I didn't wanna t
raumatize them by arguing with a rude person. Came to the Clicks near me I. Lonehill, as usual the staff there was amazing, I explained my situation with tye Humidifier, they kindly went to contact the Clicks call center to check if I used my Clicks card which unfortunately I didn't swipe the card on the day of the purchase, they cane back to me told me, that since my bank statement reflect the purchase from olivedale they advised me to go there and ask that, their syste. Should be able to pick up the purchase from last year. They took their time, where not rude nor dismissive and very kind.
The staff at clicks olivedale ( one particular individual) it wouldn't kill you to be kind and try to hear what the customer need or has to say, it goes a long way to be kind sisi.
Just because you are management. You do not need to practice your power over customers.
And she also implied that I was lying they have never sold the brand of the humidifier I had, thi g is one of the ladies behind the counter, confirmed that they did sell the brand and she remembers the brand clearly.
Her lack of people's skills makes me wonder how she managed to get in the position she's in.
by
Koba
Disappointing and giving Clicks Bad reputation
I'd like to say qdt of all,Clicks is my go to store however, the Clicks by Olivedale is really giving Clicks a bad reputation. 23 Dec 2023, when my son was discharged from olivedale clinic, I went straight to Clicks ro purchase a Humidifier for him, a very nice gentleman assisted me. Now August 2024 the Humidifier stopped working, this has a 12 months warranty. Decided to take it back to Clicks, I realized since I didn't have the slip,i have the electronic bank statement which shows I purchased something on the 23rd Dec 2023, I got to the store,explained my situation to the lady, that yes I don't have the receipt but I do have the bank statement.She didn't even bother to have a look or try to check from system that the bar code from the packaging was checked out from there. Immediately cos there was no receipt she just dismissed me in the most rudest manner. I had my kids there so I Immediately left as I didn't wanna t
raumatize them by arguing with a rude person. Came to the Clicks near me I. Lonehill, as usual the staff there was amazing, I explained my situation with tye Humidifier, they kindly went to contact the Clicks call center to check if I used my Clicks card which unfortunately I didn't swipe the card on the day of the purchase, they cane back to me told me, that since my bank statement reflect the purchase from olivedale they advised me to go there and ask that, their syste. Should be able to pick up the purchase from last year. They took their time, where not rude nor dismissive and very kind.
The staff at clicks olivedale ( one particular individual) it wouldn't kill you to be kind and try to hear what the customer need or has to say, it goes a long way to be kind sisi.
Just because you are management. You do not need to practice your power over customers.
And she also implied that I was lying they have never sold the brand of the humidifier I had, thi g is one of the ladies behind the counter, confirmed that they did sell the brand and she remembers the brand clearly.
Her lack of people's skills makes me wonder how she managed to get in the position she's in.