Sterns Head Office
Welcome to Sterns. Started by Joseph Stern in 1896, with more than 115 years experience, we know a thing or two about diamonds!We know that the perfect piece of jewellery is as important as the person who wears it and that it will be treasured forever, whether it is bought for oneself or a loved one. With this knowledge, our committed staff deliver excellent customer service to ensure a magnificent shopping experience that will be unforgettable. This commitment and energy from the entire team enables Sterns to help their customers fulfill their dreams and celebrate every one of lifes most special moments! -We offer a money back guarantee. -Sterns offers various payment terms, conditions apply. Ask in-store for details. -We offer 12 or 24 months insurance should you require it. -Special requirements can be made to order. Because each piece of jewellery is precious and designed to last a lifetime, we do our utmost to ensure its longevity. As a member of the Jewellery Council of South Africa, we adhere to stringent internal quality controls on all our workmanship. We support the elimination of conflict diamonds and adhere to the Kimberley process. This process has its origins in the decision of Southern African countries to take action to stop the flow of conflict diamonds to the markets, while at the same time protecting the legitimate diamond industry. At Sterns all our diamonds are sold with quality guarantee certificates. Our gold quality meets international standards and is guaranteed. We guarantee all our neck chain and bracelets against defects resulting from a manufacturing fault. The guarantee excludes: -Any breakage or damage seen by the manufacturer as abuse or mishandling. -Any defect or discolouration caused due to exposure to chemicals. -Any alteration to the make-up or nature of the chain/bracelet in any way.
Listing Details
Address
Stanley Lewis Centre340 Voortrekker RoadParow East, 7500Cape TownSouth Africa, Western Cape, South Africa
Telephone
(021)937 4504
Website
Map
by
Gadifele Mokwana
Alberton Store refusing to fix. My necklace
I had bought a necklace at Alberton store for R2000 it was broken withing 3 months. Ok then I thought I was good to go another 3 months that thing was broken again at the very same spot. Like really this time I had lost my till slip and they refused to take it. As a big shop you should be able to check that indeed I have bought this item here instead of just dismissing me like I bought bread. I mean I bought that thing I was loadshedding so a receipt book was used which leave copies I want my money or another necklace and I want quality this time not that thing that keep breaking every minute.im really not happy with how this was handled.