Video Town Primrose
VIDEO TOWN was established in 1973 by Roy Hanna who was supported by his wife Thora, and his fellow directors, Victor, Gaye, Jon and Tracy who played a major role by participating and contributing to the Home Entertainment Industry in South Africa. VIDEO TOWN is one of the leaders in the movie hire industry, with emphasis on dedication to customer service, supported by professional employees and an endless range of movies to accommodate all moods and preferences. VIDEO TOWN is a very successful organization focusing on service excellence and customer satisfaction by means of fair prices and good quality products. When entering into a VIDEO TOWN outlet, you are offered top quality home entertainment that allows you to escape and experience comedy, action, suspense, romance, classics, teen movies and whatever else suits your mood. This is why VIDEO TOWN‘s logo is “THE GREAT ESCAPE!”.VIDEO TOWN’s purpose is to provide an excellent level of customer service by maintaining the largest database which ensures growth to reach the highest benefits through committed and well motivated staff. It has been acknowledged as the most successful and prosperous company in the Home Entertainment Industry. VIDEO TOWN’s purpose is to offer customers ““THE GREAT ESCAPE!” from their monotonous daily activities by providing them with movie entertainment of their choice whether it is a thrill or a chill, a laugh or a cry, a factual or a fiction. VIDEO TOWN recognizes the dignity of the individual and is committed to employee development and retention, enabling them to realize their full potential in an environment of equal opportunity. VIDEO TOWN offers discerning investors a business opportunity with solid credentials and believes in a return on investment for both our franchisees and ourselves, enabling us to grow and create job opportunities for our Nation.VIDEO TOWN’s goal is to maintain and grow the database in every outlet by meeting customers’ expectations and requirements. VIDEO TOWN’s wish is to secure a happy and stable environment for the employees by encouraging them to participate in the operation of the outlets once they have been fully trained.VIDEO TOWN’s aim is to be regarded by South Africans as their Premier Franchise Group in every aspect of a successful entertainment business.
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