Bosch Vereeniging Grey Ave
Bosch Car Service that offer consumers an alternative choice in the market place for bumper-to-bumper servicing and diagnostic repairs. All Bosch Car Service agents adhere to strict quality standards set by Bosch and are audited on an annual basis to ensure quality servicing every time. As a leader in diesel systems technology, Bosch has also recognised the importance of offering specialist servicing for diesel powered vehicles. In response to both the increased demand for diesels and the increased complexity of the technology employed in modern-day diesels, Bosch has developed Bosch Diesel Centres and Bosch Diesel Service. Bosch Diesel Centres are capable of testing and repairing both the older diesel systems and the latest diesel injection systems – including common rail and unit injectors. Bosch Diesel Service, while also a specialist in the diesel field, are equipped to work on ‘older’ diesel systems developed more than five years ago.Everywhere, drivers benefit from the first class service, expert know how and ex-works quality of automotive spare parts from Bosch. Whether you need a repair, seasonal maintenance or travel check-up, your vehicle – whatever brand it may be – will be in the very best hands. From mechanics to electrics and diesel technology – our professionals are experts and work with state of the art testing technology.Many people think that the easiest place to go is the nearest manufacturers dealership. Bosch Car Service workshops are a real alternative, offering quality, affordable servicing, and fitting manufacturer quality parts.Have the peace of mind that all Bosch workshops employ experienced, qualified technicians with the right diagnostic equipment to find and correct faults, cost-effectively. Furthermore, all Bosch Car Service workshops are AAQA certified.A ‘cheap’ workshop is not a guarantee of value for money in the long run. They often keep their prices down by fitting cheap parts, which may wear out or fail sooner. At Bosch Car Services, the Bosch parts fitted are made to the same specification as those that we make for car manufacturers.Modern cars are highly sophisticated and a significant proportion of the manufacturing costs go into the electronics and computers. As Bosch Car Service workshops all have up to date diagnostic equipment, they will be able to diagnose any faults quickly and accurately, getting it right the first time.All Bosch Car Service workshops are established, independent workshops that we audit annually to ensure that they continue to meet the high standards that we expect.Customer service is very important to us.
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Bad customer service
Good day I would like to lodge a complaint about the treatment I receive from your service garage especially the front desk lady named Pinky.
My car has been with you from the 8th of December and Pinky told me it was going to take two weeks to fix it and that did not happen. You then closed for December holidays and I came to your shop on the 6th of January as the shop was said will be opened on the 4th of January. I was then told they had to take out the cylinder head to engineering, I waited without getting any feedback and I have been trying to call and mostly been told Pinky is with other customers and she would come back to me of which she seldom does. Last week Thursday the 27th of January I came through to you garage to inquire about the progress and I was told the engine and the cylinder head were sent to engineering and Pinky called them (engineering) to find out when will they be done,she was told the same day or the following day 28th the latest. There was no communication from Pinky since that day until today the 4th of February I decided to call her and find out about the delay, the reply she gave me was uncalled for as she told me that I am not the only customer there are thousands of customers she deals with and I should wait for her call. I am now going to a third month without a car and I feel it hasn't been attended to as it should. This text will also be forwarded to Bosch Service Head Office