Bergens Head Office
Welcome to Bergen's Group.Founded in 2002, Bergen's specialises in Appliance Repairs, Solar Energy, Home Automation and Plumbing.We have over 30 branches and franchises in South Africa.Emphasis on timing and quality has enabled Bergen's Appliance Repairs & Spares to set itself apart in an industry that often has customers pulling their hair out in frustration. The franchise was created in 2002; the company was started with the express purpose of bridging the gap between the service expected and the service delivered in the industry. "People are used to the so-called bakkie operators. I realized that there was a need for a brand other than what was available in the market at that stage". Says Adriaan van Bergen, franchisor of Bergen's.
Bergen's currently consists of 30 branches Nationwide. The secret to Bergen's success is community-based work. "We focus on work within communities and we are efficient because we do not service areas that are too large. In the West Rand, for instance, there are six branches," says Van Bergen.
"The average household owns 15 to 25 appliances. There is huge market scope. We specialize in both white and black equipment, as it is known in the industry Whites being fridges, washing machines, dishwashers and the like, and blacks being VCR s, hi-fis, televisions and other audio-visual equipment".
Despite the growth of the franchise, Van Bergen is not resting on his laurels. He is in the final stages of creating two more franchises: The second of the Bergen's brand was launched on September 1, 2007. Home Automation specializes in garage door automation, CCTV, intercoms and gate automation.
"Each brand belongs to a separate franchise group. We have already established a loyal support base and the new franchises will capitalize on the strength of the brand. Our vision for the future is to make Bergen's the household name for any household need" he says.
One of the biggest challenges facing the company is the popular belief that appliance technicians and electricians specialize in the same area.
While appliance technicians usually learn their skills through training in the trade, electricians need a trade certificate to repair household wiring.
"We have compiled our own training manuals and our technicians are of the highest quality"
Van Bergen says that they are not looking for technicians to run their franchises, but rather individuals that possess the correct business and people skills.
Bergen's currently consists of 30 branches Nationwide. The secret to Bergen's success is community-based work. "We focus on work within communities and we are efficient because we do not service areas that are too large. In the West Rand, for instance, there are six branches," says Van Bergen.
"The average household owns 15 to 25 appliances. There is huge market scope. We specialize in both white and black equipment, as it is known in the industry Whites being fridges, washing machines, dishwashers and the like, and blacks being VCR s, hi-fis, televisions and other audio-visual equipment".
Despite the growth of the franchise, Van Bergen is not resting on his laurels. He is in the final stages of creating two more franchises: The second of the Bergen's brand was launched on September 1, 2007. Home Automation specializes in garage door automation, CCTV, intercoms and gate automation.
"Each brand belongs to a separate franchise group. We have already established a loyal support base and the new franchises will capitalize on the strength of the brand. Our vision for the future is to make Bergen's the household name for any household need" he says.
One of the biggest challenges facing the company is the popular belief that appliance technicians and electricians specialize in the same area.
While appliance technicians usually learn their skills through training in the trade, electricians need a trade certificate to repair household wiring.
"We have compiled our own training manuals and our technicians are of the highest quality"
Van Bergen says that they are not looking for technicians to run their franchises, but rather individuals that possess the correct business and people skills.
Listing Details
Address
Bergen's Appliance Repairs910 Florin RoadWilgeheuwelRoodepoortGautengSouth Africa, Gauteng, South Africa
Telephone
0861 366 378
Website
Map